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Introduction
Welcome to Wilton Spices (“Company”, “we”, “our”, or “us”). Your privacy and trust are important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website wiltonspices.com or make a purchase from us.
By using our website or purchasing our products, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect two types of information:
(a) Personal Information:
Full name
Billing and shipping address
Email address and phone number
Payment details (processed securely via third-party gateways)
(b) Non-Personal Information:
IP address, browser type, device details
Cookies and similar technologies
Website usage statistics, referring URLs, and geographic location
3. How We Use Your Information
We use your data for the following purposes:
To process and fulfill your orders
To send order confirmations, shipping details, and status updates
To improve our website, services, and customer experience
To provide promotional offers, newsletters, and marketing communications (only if you consent)
To comply with legal and regulatory obligations
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and deliver personalized content. You can disable cookies through your browser settings; however, some features of our site may not function properly without cookies.
5. Data Protection
We adopt industry-standard security measures, including SSL encryption, secure servers, and access controls, to protect your personal information. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your details only with:
Payment processors for secure transactions
Courier and logistics partners for delivery
Marketing service providers (only if you opt-in)
All third parties are bound by confidentiality agreements and legal obligations.
7. Your Rights
Under Indian data protection laws, you have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data
Opt-out of marketing communications
To exercise these rights, please contact us at support@wiltonspices.com
.
8. Grievance Officer
As per the Information Technology Act 2000, we have appointed a Grievance Officer:
Name: Vikram (CEO)
Email: support@wiltonspices.com
We will address your concerns within 30 days.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will be effective immediately upon posting.